What’s happening in your communities – an update from our wardens
Raven people power at community activities
Each year we have an all-staff day, during which we spend the morning in our communities taking part in activities, everything from painting and gardening to supporting local charities and activities at sheltered housing schemes. This year 295 members of the Raven team worked across 18 different projects – that’s a massive 885 hours of people power!
It was a great day, one team member said: “I’m usually office based, so it was a brilliant chance for me to get out in the community to make a difference to neighbourhoods for our customers.”
We’re already gearing up and looking forward to next year’s activities. If your community has a project you’d like our teams to come out and support next autumn – let us know.
Estate inspections
We’re regularly in and around our estates inspecting and ensuring they’re kept clean and safe. Each year we also do a more formal inspection of estates, health and safety checks, fire risk assessments and checking for any urgent repairs. We’ve been busy over the last few months with these. It’s our priority to make sure your community and neighbourhood is safe, clean and comfortable. We appreciate your co-operation when we’ve been completing these checks.
Helping with overgrown gardens
We understand that sometimes circumstances can prevent some customers’ ability to maintain their gardens. These challenges may be because of mental and/or physical health issues, leading to gardens becoming overgrown, untidy looking and overwhelming to tackle alone. As a team, we’ve been supporting customers on a case-by-case basis to get their gardens back to a point where they can then maintain it.
If you’re struggling at the moment and need some extra help, please let us know by calling 0300 123 3399 or raising an enquiry on your MyRaven online account.
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