Level Up

Raven’s lockdown IT project scoops Mayor award

Volunteers who provided a technology lifeline for Surrey families struggling during lockdown have been officially recognised for their sterling work.

The team behind the ‘Level Up Redhill Reigate Banstead’ project scooped a Volunteer Crisis Response Award in the annual Reigate & Banstead Volunteer Award scheme.

Raven and Voluntary Action Reigate and Banstead (VARB), took on and extended the local Level Up project to support families unable to afford a computer for their children’s home schooling during lockdowns.

The initiative involves collecting donated unwanted laptops, refurbishing them, then gifting them to children and teenagers. The initial focus was helping those struggling to get online for home schooling.

A total of 1,100 computers have been provided so far and over 800 are due to be distributed during the next academic year.

Steve Ward, Raven’s Digital Inclusion Officer, took on the project in January 2021 after seeing a shortfall in support provided by government schemes.

He said:

“Our volunteers have done fantastic work over the past 18 months, so I am delighted that their hard work and dedication have been recognised with this award, which is very well deserved.

“Many of them volunteered after they themselves were furloughed or had to work from home, which is a tribute to their selfless commitment to making a difference in their communities and helping others through this pandemic.

“As a result of the team’s hard work, students all over the borough have been thrilled with their laptops – which have opened up a range of educational and recreational opportunities for them during extremely challenging times.”

Level Up’s I.T volunteers replace old hard drives and install software to give computers a new lease of life, while the project’s volunteer drivers collect old laptops then deliver the revamped computers to schools and colleges across the borough.