Christmas opening hours
Our offices will close on Friday 23rd December at 5pm for Christmas, and re-open on Wednesday 28th December.
If you need to report an emergency please call 0300 123 3399 and our emergency team will support you.
Here’s a reminder of our opening times and bank holidays during Christmas and New Year.
Saturday 24th December emergency calls only
Sunday 25th December emergency calls only
Monday 26th December (Bank Holiday) emergency calls only
Tuesday 27th December (Bank Holiday) emergency calls only
Wednesday 28th December Customer contact centre open 9am – 5pm
Thursday 29th December Customer contact centre open 9am – 5pm
Friday 30th December Customer contact centre open 9am – 5pm
Saturday 31st December emergency calls only
Sunday 1st January emergency calls only
Monday 2nd January - (Bank Holiday) - emergency calls only.