Free digital help and advice near you
Colin, our digital inclusion officer, runs regular free sessions at local community centres and libraries. You’re welcome to drop in at any of these to get help and advice with all things digital.
Perhaps you’d like to improve your digital skills, need specific help with tasks (including Job Centre forms and applying for legal aid) or problems with your laptop or tablet that you just can’t get your head around. Colin is on hand to guide you step-by-step to help you to build your skills and learn something new!
Where to find us
- Epsom Library Every other Wednesday from 10am-1pm. Check when the next session is by calling the library on 0345 600 9009
- Horley Library Every other Tuesday from 10am-12 noon. Check when the next session is by calling the library on 0345 600 9009
- Merstham Community Hub Every Thursday from 1:30-3:30pm
- Tadworth Food Club at St Mark’s Church Second Friday of the month from 1-3pm
- Woodhatch Food Club at Woodhatch Community Centre Third Wednesday of the month from 12:30-2:30pm
Do you need a laptop?
- Are you at college and need a laptop to keep track of your studies and complete homework?
- Do you need to do some online training to help you get a job?
- Do you need a laptop to be able to apply for benefits and legal aid?
- Are you relying on others to manage your personal finances and admin and want to take control back?
- Do your family and friends live far away and you want a laptop to be able to reconnect with them online?
We’ve got a limited supply of laptops that we can loan or gift to customers who need them. If you, or someone you know, would benefit from this, please get in touch.
Contact us
Call - 0300 123 3399
Visit - www.ravenht.org.uk/getonline
Mr B from Horley was referred to the digital inclusion team when he became unemployed and wanted to learn more about all things digital. By improving his digital skills, he would be able to complete tasks, like completing online forms and sending emails, for himself on his laptop and tablet and live more independently, rather than rely on others.
Mr B got himself a laptop and signed up to the online support website Learn My Way. With guidance from the digital inclusion team, Mr B completed the step-by-step course and tasks at his own pace, gradually improving his digital skills. The course covered how to use your keyboard, getting to know your computer, getting online safely and using email. When digital skills are new to you, there is a surprising amount to learn. With practice Mr B became more confident and felt able to look after his personal affairs and is now confident in filling in forms, sending emails and using communication apps to be able to speak with family and friends.
Mr B said:
“one of the biggest joys that the digital world brings is the ability to use a search engine and read about any topic that interests you. It is also a great way to connect with family and friends.”